At BSAHAS, we strive to ensure our customers are completely satisfied with their purchases. Please review our returns and refunds policy below.
Return Policy
If you receive a product that is defective or not as described, you are eligible for a refund. We stand by the quality of our products and want to make sure you have a positive experience with us.
Steps to Return a Product:
- Contact Us: Reach out to our customer support team via phone at (+965) 506 06251 or email at support@bsahas.com within 7 days of receiving the product.
- Provide Details: Provide your order number and details about the product issue.
- Return Authorization: Our team will guide you through the return process and provide a return authorization if applicable.
- Return Shipping: Ship the product back to us as per the instructions provided by our team.
Refund Policy
Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued in the original form of payment.
Urgent Shipping
For urgent orders, we offer shipping within 12 hours. This service ensures you receive your product as quickly as possible. Please contact our customer support team to arrange urgent shipping.
Payment Methods
We currently offer Cash on Delivery (COD) for all orders. This convenient payment method allows you to pay for your purchase at the time of delivery.
Customer Support Hours
Our customer support team is available 24/7 to assist you with any inquiries or concerns.
